How great is it to have a local bike shop rather than a chain store?
It was July 3rd at 5:30 pm. I realized my wife's bike needed a tube replacement (for the last month but I never got around to it). With tomorrow being the Fourth of July, and the only good way to get around the Island on the Fourth is by bike, I was in a dilemma. I knew Hollands closed at 6pm but thought, "lets give it a shot". I packed her bike in the back of the Suburban and headed to Holland's Bicycles on Orange.
Instead of saying "were closing in 20 minutes and we cant get it repaired", they took the bike in and had it ready the next morning when they opened. And it was!
In bad economic times like we are now in, it's the companies like Holland's, giving 110% customer service, that will survive and thrive!
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